Zendesk integration

Authentication

Bugsee integrates with Zendesk using Basic authentication, Personal tokens and OAuth. Below are the instructions for all three options.

Basic authentication

In order to use Basic authentication, you need to enable it in Zendesk settings. Follow steps below to do that.

Navigate to your Zendesk and switch to Admin area.

Open settings

Locate the Channels section and click on API item there

API settings

Switch Password Access to Enabled.

Enable password access

Token authentication

In order to use Basic authentication, you need to enable it in Zendesk settings. Follow steps below to do that.

Navigate to your Zendesk and switch to Admin area.

Open settings

Locate the Channels section and click on API item there

API settings

Switch Token Access to Enabled.

Enable password access

OAuth authentication

OAuth does not require any special setup.