Feedback

Previous version

This page documents Bugsee iOS SDK 6.x, the previous major version. The current line is 7.x — see Migrating from 6.x to 7.x to upgrade, or Installation to start a new integration.

Bugsee implements a built-in single-threaded messenger to allow your users to communicate with your support and developers.

Feedback controller

To start the feedback controller from within your application

Objective-C

[Bugsee showFeedbackController];

Swift

Bugsee.showFeedbackController()

Notifications

To receive notifications about new messages arriving from the server, your delegate should implement the BugseeDelegate protocol:

Objective-C

-(void)bugsee:(Bugsee *)bugsee didReceiveNewFeedback:(NSArray<NSString *> *)messages
{
    ///...
}

// ..somewhere within the class
[Bugsee sharedInstance].delegate = self;

Swift

func bugsee(_ bugsee: Bugsee, didReceiveNewFeedback messages: [String]) {
    ///...
}

// ..somewhere within the class
Bugsee.sharedInstance()?.delegate = self;

Default greeting

Default greeting can be set on the server in your application settings. However, for the cases when network is not available, you can set default greeting on the client as well:

Objective-C

[Bugsee setDefaultFeedbackGreeting:@"Hi! How can we help?"];

Swift

Bugsee.setDefaultFeedbackGreeting("Hi! How can we help?")