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Frequently asked questions

1. What is the minimum Android version supported by Bugsee Android SDK?

Bugsee Android SDK supports Android 5.0 (API level 21) and up.


2. What is the memory footprint of Bugsee Android SDK?

Amount of RAM, used by Bugsee, depends on the chosen video mode and is presented in the following table

VideoModeBugsee RAM footprint (MB)
None20
V127
V228
V3 (default)28

These values were measured on Google Pixel 5 with Android 12 and can be influenced by device screen size.


3. After updating Bugsee Android SDK to version 1.15.0 I get the following error:

AAPT: error: attribute android:foregroundServiceType not found.

Please, switch compileSdk in your build.gradle to the latest version (at least 35, as shown below).

android {
compileSdk 35
// ...
}

4. It takes too much time for the report to appear in the Bugsee web dashboard. Why?

Please check the following:

  • Make sure Internet is available on the device (e.g. try to open a web page in the browser)
  • Make sure you don't have WifiOnlyUpload enabled via launch options. If it's enabled, you need to be connected to WiFi for the report to be uploaded.
  • If you're trying to upload crash report, you need to relaunch the application to trigger the upload. Crash report is uploaded on the next application launch.


If your question is not listed here, please let us know at support@bugsee.com